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Swirls in paint right out of body shop??

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4K views 20 replies 10 participants last post by  yohan420  
#1 ·
I got my car from the body shop yesterday ..

There's swirls and noticeable light scratches, should I be p!ssed ?

When I saw my car last saturday it looked mint .. the paint was new and glossy, had excellent depth ..

There were bumps on it, however, and they said come back in a month and they'd buff it and take those off the surface .. "noogies" I call em ..

So I picked up my car last night and there was a lot of compound residue every where ... odd buff marks on the front bumper where it angles to where the H used to be .. as well there were a couple 2" long light scratches on the hood right in the middle and there's noticeable swirls all over .. it doesnt look like new paint to me, it looks liked a used car ...

Should I give it a good wash, wait a month and wax it to see what happens.. or should I be pissed and demand they use compound or another PERMENANT (not like NXT or other temporary swirl filler) to make the paint actually look new .. ?

I've never had a car painted so would like some feedback before I harp on the shop ...

Image


I'll take a pic tonight that shows the scratches really well and post it later ..
 
#2 ·
If that's the worst you have, you are lucky. When I got my car back, there were bubbles all over everything they painted, the orange peel was horrible, and there was overspray on every single inch of the car. :mad: :mad:
 
#4 ·
also, about the compound being everywhere, thats actually normal
when they apply the compound, or anything for that matter with the buffer, it goes everywhere
what seperates a good shop from a professional shop is how well they clean it up
I still have compound in the nooks and crannies of the door jams and other places....I had my car repainted in late August :stick: :shrug:
 
#7 ·
thats cool stuff eh ??? (the nos bottle) its a pepsi bottle with a rubber hose goin in t . it hought it'd make my car go faster ..

POWERED BY RICE ... nah its just a photo until i get a pimpin pic of the after of my car ... Right now im puttin in a stock airbox (since resonator removed) my ebay intake is ugly anyways ... taking out wires from the crappy fogs that were in there before and put some tire gloss on .. got me a california buffer so I can keep off the dust and got a new sheep skin wash mitt for the delicate hand washes i'll be givin her ...

the only thing that makes sense is them usin that shamoi .. grr.
 
#8 ·
So .. I opened up a post on a local board ... i had mentioned the name of the shop earlier and giving them lots of praise.. then when I posted up pictures of the marks in the fender ::

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The shop read this and the owner all called angry at me and stuff that I didn't call him first... holy, I was posting asking for advice on if I should accept this or what .. most people are like "oh well, youll get it out with soem swirl remover and spray some undercoating it'll be fine " ... he carries on all sayin its slander and such ... yadda yadda .. was an ass .. .

anyways, he says taht "I told you to bring the car back in a month" im like " Your body guy said it was buffed and didnt need to come back , thats why im so pissed." in any event, it left on bad term s..

They didnt have ANY under coating where they fixed the rust either ... above in the pic apparently are buff marks that can come out but nonetheless what type of shop that "prides itself on quality and doing a good job" sends a car home like that ... f*kin bastards. then tells me its slander when I show pictures of their "quality" work. - i looked up slander btw, its only if your making up stories and spreading word for people to NOT use their services .. I merely showed people my experience ... oiy..

HE printed off a copy of the original thread and sent it to his lawyers ...

in any event, I took the car back to the shop, they're going to undercoat the quaterpanels where they fixed the rust.. I really hope they can do it right otherwise ill be back in a year *****ing with new rust again .. .ugh .. .

Hopefully everything gets sorted ...
heres my post on meguires with my list of all things wrong Click Here

and if your curious the thread that went to his lawyers ( i since had a mod remove the shop name.. ) Click Here

Has anybody else had similar probs and get them sorted ok ??
 
#9 · (Edited)
PS - i wasn't able to get a good picture of the swirls but there were swirl marks all over.. even in the sunlight a few feet back was a pretty hideous swirl pattern all over the car that really took away from what should be a flawless AlexLude/rayslude like finish .. grr.

Click the link in my sig for my complete imagestation album that shows a picture inside the q-panel all rusted out and a nick on the hood from them putting the wiper on the wrong side.

If you blow up the engine bay photo's you can see on the left by the airbox the area's where they masked / peeled off the blue paint exposing some red on the fender.. :mad:
 
#10 ·
those marks do look like it comes right out with a buffer, and its normal to have compound everywhere cuz that stuff is almost impossible to get out. my dads got a bodyshop on the house so i have a lil background. but dude you dont need a mod to remove the bodyshop name from that, hes trying to scare you into not making him look bad. instead threaten him to sue for his services, and harassment for that phone call. if he could really sue for saying they do a crappy job dont you think every magazine that wrote a bad review would be out of buisness? if anything leave the name there or edit your posts to put it back up. say that its a review of your experience with x shop, and that your working it out with the owner right now. if they fix everything then theres no problem and youll update the forums with it and how the shop was nice enough to fix their work. dont be intimidated my friend.
 
#12 ·
tastyratz said:
those marks .... . dont be intimidated my friend.
thanks for the encouragement ... I Just figured since the car is going back and will be in their hands, it would probably be best to do something to keep things a bit smooth so they didn't further muck my car.

It's good to know they're aware a badmouthing of their shop to a local market is pending the out come of my car .. hopefully this motivates them to make the car show quality - if they are able.

If anything i'll get another place to take a rotary to it and put the shops name back in the thread ... no words, just pictures of their fine quality.
 
#13 ·
Man, from what it sounds like you guys have been to some horrible body shops, i'm a body technician, and none of this would even be acceptable in my shop.
The swirls you speak of will not come out with a buffer, the buffer is what caused them in the first place. That is caused from a guy that doesn't know how to buff. What happens is some of these sh!tty body shops are in such a hurry to get cars out, that they got any yahoo with a buffer in his hands on some poor guys car.
The swirls are from buffing at too high of speed and staying in one spot to long, that heats the clear up too much, then they put the buffer up on it's edge, and with the clear coat warm, it puts swirls in.
Trust me, once swirls are made, they will NEVER go away, They are only HIDDEN.
Unfortuneately without some serious work, you are not gonna get them to repaint your car because of swirls, they will have there best guy re sand it, and buff it. But the swirls will come back.
I just had my car painted, and my painter knows how to use a buffer, and I won't even let him touch my car with it. But it doesn't even need it, the paint has so much depth, and no orange peel.

A good painter can do this, you car should only be spot buffed,to remove fish eyes, or dirt in the paint.
Also to touch on all the compound in the door jambs and what not, the shop should buff the car when it's still masked up out of the paint booth, or mask it up to buff it. Hence no over spray with compound.

There are alot of shady shops around, don't just take your car anywhere, do some investigating first, ask what kind of booth they have, ask to see it, if it's really dirty or not well kept, chances are you are going to have alot of imperfections in the paint, which will require more buffing. A clean booth will help not to get these imperfections. Specifically tell them that you want a clean job, and you don't want it buffed. Don't get me wrong, buffing is great, it makes paint look awesome. But buffing in itself is a skill, you can do major damage to your paint by doing it and not knowing how to use it. So knowing this, do you want somebody who you don't know if they can use one, practicing on your car????? If you want your car buffed, make sure that you know the buffers quailifications. May sound crazy, but it's your money, your car, and your paint job with swirls.
Hope this helps
matt
 
#14 ·
well .. doesn't help much - too late for that.. if you check my mid-photo's the car was mint .. going back, theres no way i'd let them touch the car with the buffer except, like you said, spot buffing after skillful wet-sanding all the dust bumps and fish eyes out of the paint ..

Wish I'd have consulted you prior .. the thing is .. my car wasn't even supposed to be buffed until a month after it left the shop .. :(

my money, my paint, my car, my swirls .. .. .

a meg's #9 really wont take them out with an orbital ?? .. damn ..

the paint is wicked depth, i saw a g35 roll up beside me today .. pretty new looking and the quality of the paint / depth was exact as mine (the car was red, of course) but the reflection resembled that of my car texture wise ..

Thanks for the tips and I hope people read this if they plan on getting their cars painted .. learn from my hard lesson learnt!
 
#16 ·
I hope I didn't come off wrong, that wasn't my intention, I was actually frustrated at all these places I hear about that treat customers wrong. Anyway, you can hide the swirls, but you have to find yourself someone that knows what he's doing, then the problem is you will have to go back every couple of months or maybe even weeks, then the problem with that is, you can only buff so much, and wet send even less. You will eventually burn through the clear.
If you do decide to buff it yourself, make sure your motor is cool, you are out of the sun, do a small square at a time, do not run the buffer at full speed, do not stay in the same spot for to long, keep the buffer moving, stay away from the edges, the most important, keep the buffer flat, absolutley flat. once you put it up on it's edge the slightest bit, that's a swirl.
 
#17 ·
fleshbox said:
is ther some sort of "body technician network"?? Where we can find quality body shops? With so many shops around who got people who SWEAR by them it is hard to trust anyone with the job

:(
You can't do much, just check the place out as best as you can, no shop is perfect, we are not machines. But good shops, have problems few and far between. But anyway, try to talk to customers, ask the shop for references, and I think also a important part is, make sure they know up front that you are picky, picky, picky. In one way or another you want them to know that, BEFORE they do the work. My boss all the time comes out to the painter, and says hey this A$$hole is really picky, it has to be perfect. So trust me, don't be rude, be cool, and don't come right out and say "I'm picky" just point out a bunch of things, and tell them what you want to the letter.

Feel free to pm me, with questions, I'll do my best to answer them, I"m body tech,not a painter ,but I'll answer what I can.
 
#18 ·
Man, it depends on who you went to. I went to one of the best shops in SoCal (hit me up if you want references). I had collision damage, and my friend payed everything. When I picked up my car, I had NO fisheyes, no swirls, nothing bad. I'm actually afraid to wash my car right now, so that I don't put swirls in it.

J
 
#19 ·
#1 - No body shop should return your freshly painted car with swirls and scratches (unless you went to Maaco).

#2 - You will never be 100% happy with hiding those swirls.

#3 - Any shop that takes items out of my car and uses them isn't worth a ****. They are a shop for christ's sake and should have their own tools/materials.

#4 - There should not be any residue on your newly painted car when you pick it up (even if you went to Maaco, because I don't think they even take the time to buff). If there is, then: (A) The shop guys don't know wtf they are doing and (B) The shop is using low-quality products.

Conclusion: Don't ever go to this shop again.
 
#21 ·
Tell them not to use a buffer and only wet sand any dust marks and leave everything else alone ..

I wand washed my car a couple days ago and they used a wax or final glaze of some sort ... (there was a bit of residue this next time around) the water beaded on the surface as if it was waxed ...

So Ill use dawn next time I wash the car and if there is any ... after seeing my car and other quality work this shop has done (w/o swirls) I really trust nobody when it comes to swirls.