Discount tire is good to deal with for getting larger rims and tires installed, but the way they take care of you rims in my city, Rockford, IL....Is really lousy. Sometimes if your not watching them they'll try to set the rim down on the ground face down!
And during the removing of the old tire or putting on the new one with that stupid metal bar they chipped my rims twice. You get pissed off at them and tell them about it and they do nothing to try to keep your business or give compensation for the damage.
Im never going back to Discount Tire!
__________________
Black 93 SI CAI/H/E, AEM CAM gears, jacobselectronics wires, 2.5" drop (sprint springs, kyb shocks), neuspeed front upper strut tower bar, no name rear strut tower bar, chrome dc sports lower rear tie bar, thermal R&D exhaust, DC Header. 17's currently with dunlap sp901's.
I wouldn't blame on Discount Tire really, I would place more blame on ill-trained employees and lack of knowledge.
That's all I have to say.
__________________
Ryan
2001 Prelude EBP bought - 11/27/00 ; sold - 10/4/05
2005 Black Sapphire S60R bought 10/4/05 ; sold 06/12/09
2009 Dark Cherry Honda Pilot EX-L w/RES bought 6/12/09
Life is not about waiting for the storm to pass. Life is about learning how to dance in the rain
Wow, I am very sorry to hear that. Discount Tire Co prides themselves on customer care. If your vehicle, your tires, or your wheels are damaged at one of our facilities you should speak to a manager immediately. If you are unable to come to a reasonable resolve, then you should be in contact with their regional office who will be more than willing to work with you. I hope that we will gain your trust back someday.
Originally posted by cementups I wouldn't blame on Discount Tire really, I would place more blame on ill-trained employees and lack of knowledge.
That's all I have to say.
Yeah, all there employees are like that though, and the employees that are good, become managers and dont work on cars no more, just sell tires.
__________________
Black 93 SI CAI/H/E, AEM CAM gears, jacobselectronics wires, 2.5" drop (sprint springs, kyb shocks), neuspeed front upper strut tower bar, no name rear strut tower bar, chrome dc sports lower rear tie bar, thermal R&D exhaust, DC Header. 17's currently with dunlap sp901's.
Sorry about your bad experience with them, but the ones here in Houston are excellent. They have the best customer service and when they accidentily messed up my dad's wheel during service, they replaced it for free and had a new one the next day.
__________________
tannie - "we exist through the being of others" - rip jape
All tire shops will f*ck up your rims if they aren't careful. I've had it happen so many times now!
I got smart this time. I shot some video of my rims yesterday for when I take them in for new tires today. Just let them try to say they were already damaged!
__________________
97 EGP Base 5spd Prelude. Engine: DC short ram, DC SS headers, AEM pulleys, Random High flow cat, Mugen sport exhaust, Apexi VAFC. Suspension: Tein SS, Tanabe front lower tie, Neuspeed front upper strut, Neuspeed rear sway, Tanabe rear upper strut, DC rear lower tie, 17X7.5 5Zigen Typhoons with 215/40/17 Goodyear F1 GS-D3s. Other: Bride Ergo II, Spoon oil cap, Magnecor wires, relocated Odyssey 680 battery, Denso iridiums, Mugen pedals, Mugen lugnuts, shortened shifter w/ Momo airleather, Rotora slotted rotors and Endless NA-Y pads, Goodridge SS lines.
The AutoGuide.com network consists of the largest network of enthusiast-owned enthusiast-operated automotive communities.
AutoGuide.com provides the latest car reviews, auto show coverage, new car prices, and automotive news. The AutoGuide network operates more than 100 automotive forums where our users consult peers for shopping information and advice, and share opinions as a community.
Just let them try to say they were already damaged!
Linear Mode
