Here is a post from the Sprotshift Complaints forum at MSN...
Priceless:
Quote:
Just wanted to let you guys know how I made out with my Prelude sportshift. I had been on this group before, but left once my Prelude was totaled in an accident. After fighting for years with Honda about my failing SS transmission, I had it replaced before the accident. It ended up costing my about $1900 total. Well, I decided I would file a small claims against Honda for my replacement transmission. After they received the court date, a customer service rep contacted me and tried to get me to understand that it wasn't their issue. She mentioned that the legal and mediation departments had ignored the hearing request and they had referred the issue to her in customer service. Well, she didn't persuade me (like she was going to be able to) and when the court date came, I showed up, but no one from Honda did. They had a default ruling in my favor for not showing up. I live in Massachusetts, and if they don't even show up, they lose the opportunity to appeal the case. Therefore I won the ruling for $1900+. Oddly enough, I called about 2 weeks after the ruling to see who I should talk to about receiving my money. I assumed I would be in for the run around to get the money, if they even were going to. However, the customer service rep looked up my info and said the check had been sent out 2 days prior. The next day I received a check for the full amount. I guess you could say I finally beat Honda. Just wanted to give you guys the info, in case anybody else wants to try it. It only cost a $40 court fee in MA for up to $2000, so it was a small price to try it. Feel free to contact me if you want any info on what I did. I would love to see other people get reimbursed for faulty Honda work. Thanks.
I am assuming that he went to small claims for the second transmission failing as well? If not then I'm confused about why he went to small claims.
__________________
Name: Jack-in-the-Box -|- Car: Meep-meep -|- 2001 EBP Type SH Gremlin Infested. Do Not Add Water. Seriously, DO NOT ADD WATER. RIP. To be replaced.
I do not need to explain anything to you.
My broken wings still strong enough to cross the ocean with.
My broken wings how far should I go drifting in the wind.
I am assuming that he went to small claims for the second transmission failing as well? If not then I'm confused about why he went to small claims.
What happened was that he had to pay for one of the transmissions failing... and Honda charged $1900.00.
So when they refused to warranty claim the transmission, he took them to small claims court... which is generally $2500.00 or less in damages.
Honda, being uninterested in defending themselves, didn't show up... and the message is pretty clear as to what happens in MA when you do that.
Of course, they also might not have wanted to expose themselves to potentially having to produce failure rates... and so on... if the court ordered it.
So... by that logic... they save a bunch of money just paying the guy.
Their cost to even THINK about a defense would be more than this. Good lesson, though- if the court costs are minimal, it may be a worthwhile endeavor.
The AutoGuide.com network consists of the largest network of enthusiast-owned enthusiast-operated automotive communities.
AutoGuide.com provides the latest car reviews, auto show coverage, new car prices, and automotive news. The AutoGuide network operates more than 100 automotive forums where our users consult peers for shopping information and advice, and share opinions as a community.
They have one of those
Linear Mode
