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Old 05-31-2001, 04:39 PM   #1 (permalink)
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Dealer suggests that my warranty work will not be covered because of aftermarket ECU!

OK. I have a weird thing going on with my car that I posted about here:
http://www.preludeonline.com/showthr...792#post201792

But I thought this should probably be it's own thread...

So the Honda dealer calls me up today and says they swapped out my alternator for the new one, but the car still does exactly the same thing. So the original alternator was fine - (despite the dealer suggesting that the heat from my Mugen header killed it )

So now the service rep says something to the effect of - "Now we think it's your ECU. It probably won't be covered by warranty because you have an aftermarket ECU."

Now keep in mind - I have *no* ECU swap or piggy-back V-AFC or anything like that installed on my car!!! (Actually, I have a V-AFC, but I have never installed it... It just sits on my dinning room table in the box. )

The rest of the exchange between me and the dealer service rep went something like this...

Me: "Ummm... Mmmm hmmm... So if it's not the original ECU in the car, what kind of ECU is it?"

Honda Service Rep: "Well my tech says it doesn't look like all the other Prelude ECUs he's seen. He says it has a chip in it or something."

Me: "A chip, huh?"

Honda Service Rep: "Yeah. It looks like it's been modified. It's not giving any CEL codes, and a lot of the readings it is giving are way off the scale. For example, your heated O2 sensors should be reading around 1, and our diagnostic shows them reading a 3..."

Me: [interrupting] "Well, I can assure you that that is the original ECU that you sold me with the car. And it has not been tampered with in any way by me."

Honda Service Rep: "Yes, but we sold you this car new. And now it has an aftermarket ECU. Someone put it in there..."

Me: [getting frustrated] "OK. I'm sure you guys know a lot more about this than I do... But, honestly, I have *thought* about replacing the ECU. *And* I have actually done quite a bit of research into getting an aftermarket ECU for my car. I learned two things in the couse of that research: 1) You cannot buy an aftermarket ECU for this car. 2) You can not "chip" the ECU that came with this car. It has no "chip" to replace or modify. All of the maps are stored in static SRAM in the ECU's primary microcontroller. I have not replaced, modified, or otherwise tampered with that ECU... It's not possible to do what you are suggesting I did on this car. Do you think maybe the ECU may have just gone bad? That may be why it's giving strange readings..."

Honda Service Rep: "Oh. OK... I guess my tech just hasn't seen any of the 2000 model ECUs. I guess it looks different than the older ones. I'm just going on what my tech said... [trailing off]

Me: [Unnecessarily volunteering] "The only things on that car that I have changed are the header and the exhaust. And I removed the air intake resonator from the fender well and plugged up the vacuum hole to the resonator so that I would not have a vacuum leak..."

Honda Service Rep: "Well OK. I think we may have to try another ECU."

Me: "Do you have any in stock?"

Honda Service Rep: "No. ...Well, we may be able to pull one from a car on the lot to test with. But we will probably have to have the part overnighted from Ohio again. We'll keep looking at it this afternoon, but we may have to wait 'til tomorrow for the part."

Me: "OK, well let me know as soon as you hear something..."

Andrew
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Old 05-31-2001, 04:47 PM   #2 (permalink)
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that sucks
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Old 05-31-2001, 04:51 PM   #3 (permalink)
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Dealerships...
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Old 05-31-2001, 04:51 PM   #4 (permalink)
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Wow!

That's unbelievable!!! It's good to know some stuff!!!
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Old 05-31-2001, 04:54 PM   #5 (permalink)
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Man..i hate it when techs try to BS their way out of repairing something. Some people just need to get pimp slapped.

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Old 05-31-2001, 08:57 PM   #6 (permalink)
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he thought you chipped an obdII??? sheesh.....dealers scare me
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Old 05-31-2001, 09:03 PM   #7 (permalink)
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the reason they blame it on aftermarket stuff is because Honda knows that people start doing those things to honda cars, and they try to blame everything on them...to aviod them wasting money.
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Old 05-31-2001, 09:29 PM   #8 (permalink)
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good thing you know what's up...
damn dealers trying to run away from warrantee work.. *sigh*
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Old 05-31-2001, 09:37 PM   #9 (permalink)
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yeah its crap

say you have something wrong with your radio, they'll say its because of the aftermarket suspension....crap like that
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Old 05-31-2001, 11:57 PM   #10 (permalink)
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They will say your motor blew up because of a modified air freshiner. Or because of the upgraded floor mats you installed. They are all full of crap.
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Old 06-01-2001, 02:31 AM   #11 (permalink)
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atleast they didn't stop trying...sort of....
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Old 06-01-2001, 02:57 AM   #12 (permalink)
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Sue there azz if they don't fix it. If it's not a fault of an aftermarket part, they have to fix it under warranty. It's the law..I think...read it on SEMA
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Old 06-01-2001, 10:47 AM   #13 (permalink)
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he prolly pooped his pants, andrew...

i woulda been laughin my ass off if i was there when you talked to him. so, that's all you did to the car so far? did you do the springs? what are you driving? wait dont tell me. a rental or loaner of course.....geo metro??

yo do you have a new email addy or something? cause the old one dont werk no more.
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Old 06-01-2001, 05:24 PM   #14 (permalink)
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Well, they fixed it!! They replaced the alternator *and* the ECU. They said it looked like the ECU died and killed the alternator... They replaced the original ECU with a new one, and that cleared it up, apparently... Somehow my ECU had failed. I asked them if they put the original alternator back on, and they said no. They kept the new alternator on. They still insisted that the original alternator had gone bad - even though, the day before, they replaced it and admitted that it did not fix anything... (shrug)

Anyway, I'm just glad they got it fixed before the weekend. I have the Honda Care Extended Warranty. So it gives me 4 days of rental car coverage for all warranty repairs, and today I was on day 3 of my rental Camry...

93si4ws: What's up! My email is the same... The @home.com address that's in my profile... Naw. No Geo Metro's for me... although Sussman Honda gave me a 4 door Metro as a loaner car once overnight... I have never been so embarassed to drive to work Like I said, this time I got a 2001 Camry for the last 3 days from Conicelli. They only rent new Corollas and Camrys... neither of which is too bad... How's your tranny problem working out? Drop me an email...

Andrew

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