It started as a dream. For years I wanted to turbo my car. I read up on many threads about turbo-charging the Prelude. So I read about turbokits and apparently (from what I read) the Drag turbo kits were the easiest to install.
I made a phone call to Drag/Blox racing and I was in-touch with "John". He was very pleasant when I ordered the parts from him. I KNEW that drag made a seperate kit for h23 and h22. I specifically told them to get me the h22 vtec kit. I made the purchase in early september. I received the parts one month and a half after the order. The reason for this was that apparently the item was shipped to the wrong address. Okay... whatever I was just happy to receive the parts.
I had to wait a week and a half schedule a time to have the guys at Imageinmotion.com. After dropping off the car, took the 2 hour bus ride back home. At exact time of my arrival to the house, I received a phone call from Kevin the tech and installer for imageinmotion. He told me that the manifold that came with the turbokit did not fit the vehicle. Sure enough, they sent me the WRONG kit. I was starting to question the professionalism of the people at Drag/Blox. John was blaming ME for not telling him about the specs of the car. When I very specifically said to him "make sure you send me the VTEC model. Here in Canada we have them as SRV and non-vtec h23s are SR. So please make sure you sent me the VTEC model."
I phoned John and asked to have a different manifold sent. Kevin the installer at imageinmotion then told me that the piping for the kit did not fit my car. I notified John that I was not happy with the purchase and service. John offered to give me a refund if and when I ship the items back. I got the shop imageinmotion to ship the item for me. Please keep in mind that I am still in school I dont have money flowing everwhere. I had to eat up the cost of return shipping for the wrong manifold (initially) and the shipping for the turbo kit. I also had to pay for the labour for taking my car apart in preperation for the installation of the kit.
The item was sent back to them late November. Initially they acknowledged receiving the items. They said it was "damage". I was pissed off because the item wa s sent in the same packaging. that I received them in. Later they agreed that I would eat up 15% restocking fee. I just wanted to get the bulk of my funds back. John referred me to a guy named Dave. He is supposedly the owner of the said company. John told me that they would have it taken care of and they promised to send a check for the amount of 2550 american dollars. This amount was after the 15% restocking fee. They claimed that they sent the check to imageinmotion. The obvious question is WHY would you send it to the shop and not the address the from the credit cards used to make the purchase?? I highly doubt that this was even sent.
Moving on... I disputed the charges to the credit cards I used. I used three seperate credit cards to make the purchase because I did not have the credit necessary to make such a huge purchase with one card. (the kit was going for 2995 american) I used my two of my dad's credit cards and paid my dad cash for the amount. All the amounts were distributed equally at 1000 american dollars on each of the cards.
I was able to dispute the charge for the Visa credit cards but they said it did not look good because of the lenght of time it took from the initial purchase. Please remember that the delivery ALONE took a month and half. And months of the promised refund that I never did receive.
I tried calling this Dave person again but he would not take my phone calls. Hes always busy for one reason or another. And John was accusing me of scamming THEM. His rationale was that I made the purchase with 3 seperate credit cards. How is that scamming!?!? THEY have the funds... THEY have the parts.
My last phone call I was talking to another person form Blox apparently, the two companies are affiliated. Im not sure of the exact details of their affiliation but from what John told me they are owned by the same owner which would be.... Dave? Getting back to my point; this person told me that the kit was NEVER received?!? How can this be when I have tracking numbers that proved they received the said items. They told me they were damaged.. how can they say it was not received!?!?
I also have a reputable shop with shipping manifest with the said items.
From what I can tell they planned this all along. They delayed on the parts, delayed on the promised refund. So that I would not be able to dispute the said amount. They also waited this long to basically tell me to get lost because they KNEW that fedex only kept records of shipping and tracking details for 3 months. PLEASE be wary and do not deal with these scammers. What they're forgetting is that I have a copy of the shipping manifest 3 packages with 3 different tracking numbers were used.
Proof that they've recieved the items back and SIGNED for it. They are claiming they never received the items back.
Thats a decent amount of money to lose. I would not let up on them one bit. I doubt they planned this all along, but I do believe from what you have said that they are untrustworthy, dishonest and pieces of shat. You should take it to their azz. Doing this so by the Legal route, you will get nowhere just cussing them over the phone. Good Luck
yeah talking to them on the phone will do nothing stick it to them legally but again this also takes time and maybe more money for lawyers n crap.....but that straight up suckx
Have you given all of these details to the fraud person that works for you CC company? They are usually very helpful. It sucks ass you had to split this over 3 CC's because that's 3 times the work for you. Make sure you file a complaint with the Better Business Bureau http://www.bbb.org They'll contact the company and harass them for you, threatening to give them a bad rating if they don't reconcile with you. Good luck.
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Have you given all of these details to the fraud person that works for you CC company? They are usually very helpful. It sucks ass you had to split this over 3 CC's because that's 3 times the work for you. Make sure you file a complaint with the Better Business Bureau http://www.bbb.org They'll contact the company and harass them for you, threatening to give them a bad rating if they don't reconcile with you. Good luck.
As far as I know, the BBB can and will only help you IF the company that is giving you the problems is a BBB member. Many companies are not members of the BBB and thus calling BBB and complaining to them about a company that is not a member of the BBB won't be anything they can help you with. Unfortunately, I highly doubt Blox/Drag is a member of the BBB.
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-Mike Import Replacement Parts Toll Free Phone: 1-888-378-7278 Local/International Phone: 1-425-357-6818
Mon-Fri 8:00am-5:00 pm PST -Replacement and Performance Parts for all Import Automobiles- E-mail: sales@importrp.com
I was able to dispute the charge for the Visa credit cards but they said it did not look good because of the lenght of time it took from the initial purchase. Please remember that the delivery ALONE took a month and half. And months of the promised refund that I never did receive.
So did they deny your dispute of the charges then? You didn't make that clear. Keep fighting it with them, you need to show EVIDENCE for the case you're making and keep pursuing it. Make SURE to fax them proof of the delivery of the turbo kit back to the company. You need to proove that you do NOT have the product in your possession and that Drag/Blox does and that they have all your money still. If they claim they never received the package then you also have the option to file a claim with the shipping carrier you used. The shipping carrier will do an investigation and contact Blox/Drag. This can help your case if the shipping carrier denies the claim insisting that the kit was delivered back to them. Include this info in your dispute of the charges. I'm assuming you insured the package right?
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-Mike Import Replacement Parts Toll Free Phone: 1-888-378-7278 Local/International Phone: 1-425-357-6818
Mon-Fri 8:00am-5:00 pm PST -Replacement and Performance Parts for all Import Automobiles- E-mail: sales@importrp.com
So did they deny your dispute of the charges then? You didn't make that clear. Keep fighting it with them, you need to show EVIDENCE for the case you're making and keep pursuing it. Make SURE to fax them proof of the delivery of the turbo kit back to the company. You need to proove that you do NOT have the product in your possession and that Drag/Blox does and that they have all your money still. If they claim they never received the package then you also have the option to file a claim with the shipping carrier you used. The shipping carrier will do an investigation and contact Blox/Drag. This can help your case if the shipping carrier denies the claim insisting that the kit was delivered back to them. Include this info in your dispute of the charges. I'm assuming you insured the package right?
Yeah I made the mistake that I did not show enough proof initially. As you can see from my first post I have SIGNED evidence that they infact recieved the items. But drag being the theives that they are, are denying that they've recieved the items.
Reopen the dispute with your credit card company and provide this eveidence. You MUST do this if you want to get your money back. Even if they say they can't reopen it you need to find a way to get it reopened, talk to the head manager, don't let them deny you.
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-Mike Import Replacement Parts Toll Free Phone: 1-888-378-7278 Local/International Phone: 1-425-357-6818
Mon-Fri 8:00am-5:00 pm PST -Replacement and Performance Parts for all Import Automobiles- E-mail: sales@importrp.com
Reopen the dispute with your credit card company and provide this eveidence. You MUST do this if you want to get your money back. Even if they say they can't reopen it you need to find a way to get it reopened, talk to the head manager, don't let them deny you.
they might deny him because they have policies and different companies have different policies eg 30 day, 60days, etc so it depends on who ya c.c company is.This suckx........but my case Chase atleast helped me out when i was scammed and it was over 4month period so yeah give it a try and see if they will.
Chase helped me out too, they went through a 3 months dispute and i got my money back and I didnt even give the item back, AND I sold the item and made more money off of it, so I made profit on someone elses item that was DOA. I bought it on ebay it was a alpine head unit, guy said it didnt work for him, but it MAY work for me.. So I bought it, it was DOA, so i opened it up, n there was a cable that was pulled out.. I put the cable back in and it turn on fine, but the CD didnt work.. anyways, I sold it back on ebay for 160, I bought it for 178? then I went to chase, filed dispute, they put the money back on my card that second, then paypal filed a dispute with chase.. now paypal wanted the item back, but I didnt have the item so I told chase that I threw it away because it was dead and a piece of junk.. chase said ok, and I won the dispute, just because I had good amount of evidence showing he lied
Did you try to reopen the claim with your credit card company? Really thats the only thing you can do or you can try to work it out with Drag/Blox somehow. No one else will have any other advice as those are the only two routes you can take. You may have to work hard, but I think you may be able to still reopen the claim with your card company, talk to a supervisor and be persistant, explain that you have other evidence prooving you were ripped off and you didn't submit it the first time...etc. You might even have to threaten to close your credit card account with them if they don't help you.
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-Mike Import Replacement Parts Toll Free Phone: 1-888-378-7278 Local/International Phone: 1-425-357-6818
Mon-Fri 8:00am-5:00 pm PST -Replacement and Performance Parts for all Import Automobiles- E-mail: sales@importrp.com
thus far the two visa credit cards are the only ones considering the charge. I lost one of the disputes already because they gave me the bull**** excuse of not filling it early enough. Visa told me to deal with the merchant. How the hell am I going "deal with the merchant" when i had to file the dispute just to get my damn money back.
I would continue to pressure them to reopen the dispute, but dont talk to just a normal representative at the credit card company, talk to a manager. I think you have possibly up to 9 months to a year to do it. How long has it been?
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-Mike Import Replacement Parts Toll Free Phone: 1-888-378-7278 Local/International Phone: 1-425-357-6818
Mon-Fri 8:00am-5:00 pm PST -Replacement and Performance Parts for all Import Automobiles- E-mail: sales@importrp.com
^^^ I agree, I would also feel that you would easily win in small claims court. If you have proof they received the merchandise they have to provide proof of refund. If they sent a check they need to have record of it clearing.
Just an update.. Thus far, I have received a confirmed 1500. The other thousand is still being disputed and I wont say I got all of the 2500 I was promised until I receive a letter from my back stating that I have won the dispute.
Just a refresher I gave them 3K and I had to pay for return shipping of the wrong manifold and then eventually return shipping for the whole kit. I agreed to accept a 15% restocking fee. =(
Just an update.. Thus far, I have received a confirmed 1500. The other thousand is still being disputed and I wont say I got all of the 2500 I was promised until I receive a letter from my back stating that I have won the dispute.
Just a refresher I gave them 3K and I had to pay for return shipping of the wrong manifold and then eventually return shipping for the whole kit. I agreed to accept a 15% restocking fee. =(
ripping people off is not cool. those guys should give u the entire 3k, but i guess they just suck. gl.
Chase helped me out too, they went through a 3 months dispute and i got my money back and I didnt even give the item back, AND I sold the item and made more money off of it, so I made profit on someone elses item that was DOA. I bought it on ebay it was a alpine head unit, guy said it didnt work for him, but it MAY work for me.. So I bought it, it was DOA, so i opened it up, n there was a cable that was pulled out.. I put the cable back in and it turn on fine, but the CD didnt work.. anyways, I sold it back on ebay for 160, I bought it for 178? then I went to chase, filed dispute, they put the money back on my card that second, then paypal filed a dispute with chase.. now paypal wanted the item back, but I didnt have the item so I told chase that I threw it away because it was dead and a piece of junk.. chase said ok, and I won the dispute, just because I had good amount of evidence showing he lied
You're a peice of ****. That is really shady to do.. In the end, you ripped someone else off because you sold something you didn't own. I would've pressed charges against you just in spite for a stolen item.
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ripping people off is not cool. those guys should give u the entire 3k, but i guess they just suck. gl.
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